Fix Your Process before Looking for a New One
After graduating from Purdue in the mid-80s, I went to work for Andersen Consulting. In those days, they had an intensive training program in St. Charles, Illinois, where I learned how to be a highly effective programmer. As I progressed with Andersen Consulting, they continued providing me more comprehensive training to help develop more advanced programing skills. One of the most important lessons I learned was “if the process is broken, don’t automate it”. The point being is that automating a broken process results in an “automated broken process”, which cost lots of money to automate, and is likely to be MORE broken than the original process.…
THANKS for visiting SPS. We provide High Quality "operational improvement and design" Training and Support Services. Our three areas of expertise are: 1) Building a Successful Continuous Operational Improvement program, 2) Developing & analyzing Accurate Process Flow Simulation Models, and 3) Coaching leaders on how to more effectively maximize the engagement level of their direct reports 
