THANKS for visiting SPS. We provide High Quality "operational improvement and design" Training and Support Services. Our three areas of expertise are: 1) Building a Successful Continuous Operational Improvement program, 2) Developing & analyzing Accurate Process Flow Simulation Models, and 3) Coaching leaders on how to more effectively maximize the engagement level of their direct reports 
Fix Your Process before Looking for a New One
After graduating from Purdue in the mid-80s, I went to work for Andersen Consulting. In those days, they had an intensive training program in St. Charles, Illinois, where I learned how to be a highly effective programmer. As I progressed with Andersen Consulting, they continued providing me more comprehensive training to help develop more advanced programing skills. One of the most important lessons I learned was “if the process is broken, don’t automate it”. The point being is that automating a broken process results in an “automated broken process”, which cost lots of money to automate, and is likely to be MORE broken than the original process.…
